CCNA Voice Plus Course

Course Code: ITIC1006

Duration: 5 weeks

Lecture time included: 45 hours

Lab time included: 100 hours

Schedule*: Sunday 9:00AM-3:00PM, Wednesday 6:30PM-9:30PM 

Price: $2750 inc.GST

The Cisco Certified Network Associate Voice (CCNA Voice) validates associate-level knowledge and skills required to administer a voice network. The Cisco CCNA Voice certification confirms that the required skill set for specialized job roles in voice technologies such as voice technologies administrator, voice engineer, and voice manager. It validates skills in VoIP technologies such as IP PBX, IP telephony, handset, call control, and voicemail solutions.

ITIC is running an updated version of our CCNA Voice course, with the benefit of an extra one week CVoice class.

Prerequisites

Valid CCNA or any CCIE Certification can act as a pre-requisite.

Course Outline

• Course Introduction
• Overview of Cisco Unified Communications Solutions
• Overview of Administrator and End-User Interfaces
• Call Flows in Cisco Unified Communications Manager and Cisco Unified Communications Manager Express
• Endpoint and End User Administration
• Enablement of End User Telephony and Mobility Features
• Enablement of Cisco Unity Connection and Cisco Unified Presence
• Cisco Unified Communications Solutions Maintenance

Plus 1 week CVoice Class

Implementing Cisco Voice Communications

• Introduction to Voice Gateways
• VoIP Call Legs
• Cisco Unified Communications Manager Express Endpoints Implementation
• Dial Plan Implementation
• Gatekeeper and Cisco Unified Border Element Implementation

*Please note the course schedule is subject to changes.